Privacy Policy

Your data, protected the Kenyan way.

We respect your privacy and comply with Kenyan data protection regulations. This document explains what we collect, how it is used, and the controls you have.

1. Data we collect

  • Account details: name, email, phone, and preferred contact channel.
  • Order information: delivery addresses, Mpesa confirmation references, and download history.
  • Usage data: pages visited, device type, and actions taken to improve performance.

2. How we use your data

  • Process orders and send you confirmations via email, SMS, or WhatsApp.
  • Improve listings and personalise recommendations across stickers, décor, and wallpapers.
  • Send critical service announcements, such as Lipia payment status or security updates.

3. Sharing & third parties

  • We share payment details with Lipia for Mpesa processing and with shipping partners for deliveries.
  • Showcase sellers receive only the contact details needed to fulfil their orders.
  • We never sell your personal information to advertisers or unrelated third parties.

4. Cookies & analytics

  • We use cookies to keep you signed in, remember cart items, and measure site performance.
  • You can clear or block cookies in your browser, but key features (checkout, downloads) may stop working.

5. Your rights

  • Request a copy of your data or ask us to delete your account by emailing epheynyaga@gmail.com.
  • Opt out of marketing messages anytime via the unsubscribe link or dashboard preferences.

6. Data security

  • We encrypt data in transit, restrict staff access, and monitor for suspicious activity.
  • Report any suspected breach immediately by calling 0705 423 479 or WhatsApp 0700 086 852.

7. Updates

  • We update this policy as regulations or features change. Major updates will be emailed to registered users.